Thank you for considering CGT Lettings
for the total management
of your property.
Established in 1987 and with prominent offices in Cheltenham, Gloucester, Quedgeley and
Tewkesbury we have become the region’s leading letting agent.
At CGT Lettings we believe in offering a straightforward, honest, professional and competent
service where the Landlord’s interest is always of paramount importance.
We, at CGT Lettings, aim to take all the worry and concerns away from you so that you are
free to carry on with your busy life.
Letting a property can seem a daunting and difficult project and although there can be issues
this is where a professional and dedicated management company like CGT Lettings can help.
Our team of experienced, trained professionals have many, many years of experience of the
property market.
The information in this brochure does not aim to be totally comprehensive. It is a guide to the
range of services that we offer. It will hopefully dispel any worries you may have. Should you
require clarification on any point please do not hesitate to contact one of our fully trained staff
or call in to see us. You will be made very welcome.
How it all works
| 1. |
The first step is for your property to be valued for the rental market. This involves one of
our managers visiting your property to view it. Advice will be given on standards of
presentation, quality of fittings, range of appliances (i.e. dishwasher, washing machine,
etc), location and duration of letting. At this time we will discuss with you, in detail, how
we will manage the letting of your property. If you have preferences for the circumstances
of the tenant or wish us to consider any limitations e.g. non smoker, professional couple,
no pets etc. we will be happy to work within such parameters.
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| 2. |
Once a rental figure has been discussed and agreed, and you have confirmed that CGT
Lettings will be managing the property, we shall require you to complete our Landlords
Information Booklet which will request information such as your Bank details, your
address, Insurer’s details etc.
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| 3. |
We will then include details of your property on our availability lists. This is circulated
weekly to businesses and government establishments in the area and also distributed
through our own mailing list. Advertisements appear regularly in the local press.
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| 4. |
Our established and well visited Internet site promotes your property and improves
communication, particularly for landlords overseas. The site is updated daily.
www.cgtlettings.co.uk
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| 5. |
All prospective tenants will be accompanied at all times when viewing your property.
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| 6. |
Once a prospective tenant has been secured (subject to your approval) we will obtain
references, rental guarantee and on satisfactory receipt, the tenancy will be agreed. |
ARLA
We are pleased to confirm our membership of the Association of Residential Letting
Agents (ARLA) who in guiding the Government on current and future legislation keep us
advised of any changes in the industry. All monies held by CGT Lettings are bonded and
secure under the ARLA bonding scheme.
Advertising
We advertise regularly in the local press. Available property details are circulated through
our mailing list and internet sites, to business and government establishments. We will
continue to promote your property until let.
Viewings
A trained member of staff will accompany all prospective tenants to your property.
References/Rent Guarantee
We take all steps possible to ensure the highest calibre of tenant. We therefore employ a
specialist company to obtain references, detailed credit searches and County Court
judgement history. As a consequence of this process we are able to offer rental guarantees
which includes legal fees.*
*Conditions Apply
Technology
Our established and well visited website promotes your property. Easier and faster
communication via email creates a closer bond with landlords, particularly those overseas.
It has been judged by tenants and landlords to be the best local property website.
Deposits (1 months rent plus £100 per person minimum)
A deposit will be held in a separate account to cover any dilapidations and damages that
may occur. All tenants’ deposits are registered with the Tenancy Deposit Scheme (TDS).
Services
Electric, Gas, Water and Council Tax become the responsibility of the tenant. Prior to the
tenant moving in we will take meter readings. We then advise all relevant services of the
change to the account name. When a tenancy finishes we advise the relevant utility
companies of the end readings.
Tenancy Agreement
All tenancy agreements used by CGT Lettings are in accordance with the Housing Act 1988
(as amended). Additional clauses may be added to protect certain wishes of the landlord.
This section is very detailed and if you would like to discuss specific points please do not
hesitate to contact the office.
Maintenance
We have a team of trained and trusted contractors who will undertake to carry out repairs
to your property. We recommend a repairs allowance to deal with emergencies and minor
problems. It is very important that repairs and problems are attended to quickly and
efficiently. In the case of a serious problem, quotes would be obtained and forwarded to
you for authorisation. If you prefer us to use your own maintenance contractors we will be
happy to do so.
Legislation and Safety
We are able to advise on all legislation including safety and we employ qualified
contractors on your behalf to carry out the necessary checks. If you would prefer us to use
your own contractors this can be arranged providing they are suitably qualified.
Rent Collection
All rental monies are due on 1st of the month paid by Standing Order from the tenant.
Rental income will normally be credited into your account around the 8th of each month.
CGT Lettings operates the BACS system (electronic payments) thereby avoiding sending
cheques by post. This system is simple, straightforward and benefits you the client.
In the unlikely event of rent being overdue this will be dealt with immediately and should it
become necessary rental guarantees effected and any legal action will be instigated with
your approval.
Insurance
We insist, where possible, that the tenant takes out insurance which covers your
possessions against accidental damage. We also strongly recommend you take out
insurance via our Landlord Specialist block policy covering you for both buildings and
malicious damage and providing FREE contents insurance.
Inspection Visits
We undertake to inspect your property after three months and periodically thereafter
throughout the tenancy with any recommendations. You will be sent a written report after
every inspection.
Inventory
Whether your property is to be let furnished or unfurnished we will undertake a full and
detailed inventory of your property. The tenant is asked to check this within 7 days of
moving in, then to sign and return to us.
Training
It is essential to keep updated with legislation and regulations imposed on landlords. We
operate a training scheme in association with ARLA for all members of staff, who regularly
attend courses to keep up to date with changes and to attain recognised professional
qualifications.
Finance and Tax Planning
UK rental income is subject to tax, whether the landlord lives in this country or overseas. To
assist landlords in completing their tax returns, we can provide, for a small fee, an annual
summary of rental income and expenditure. (Free for Gold Service customers).
For overseas landlords, we request you apply for a CNR assessment number. This enables
us to pay rental income without making any tax deduction.
Mortgages
It is important that all prospective Landlords obtain permission from their lender prior to
letting the property. It may be that your bank or building society will wish to see the
tenancy agreement so please do not hesitate to ask them to contact us direct.
Market Appraisal
Our Office Manager or Lettings Manager will meet you at your property to assess a current
rental figure. As with any property, presentation and the standard of fittings are all
important, especially when wishing to attract a good quality tenant who will care for and
appreciate your home as much as you do.
Software
Day-to-day control of financial transactions and all other activities which affect landlords,
tenants and properties is carried out using a sophisticated computer network. CFP
Software is the market leader in the residential property letting field and enables us to
instantly access information which affects you or your property.
Services
CGT Lettings Ltd is pleased to be able to offer landlords a choice of services, therefore
providing flexibility together with a choice of competitive fees, depending on budget.
Unlike some of our competitors our fees are totally transparent with no ‘hidden’ extras.
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