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At CGT Lettings, we know that no two landlords are the same. Some prefer a hands-on approach, while others want total peace of mind. That’s why we offer three distinct service packages—Core, Advanced, and Elite—each designed to meet different levels of support, responsibility, and budget.
Perfect for experienced landlords who want to stay actively involved in the management of their property. Our Core package covers the essential compliance, marketing, and tenant-find services you need to get up and running quickly and safely.
Best suited to: Self-managing landlords
Focus: Essential letting services
Benefits: Lower cost, maximum control
Ideal for landlords who want professional day-to-day management of their property. From tenant communication and rent collection to routine maintenance and compliance, we handle the hard work so you don’t have to.
Best suited to: Busy landlords or portfolio holders
Focus: Full property management
Benefits: Time-saving, hassle-free, professionally managed
Designed for landlords who want complete assurance. This package includes everything in the Advanced service, with added damage protection, rent guarantee, and legal expense cover—ensuring you're financially protected against the unexpected.
Best suited to: Risk-averse landlords and long-distance investors
Focus: Total protection and premium support
Benefits: Financial security, highest level of service, zero-stress letting
Why Landlords Love Our Package Options
Tailored to your needs: Whether you're hands-on or hands-off, there's a service that fits.
Clear, transparent pricing: No hidden fees, just honest service.
Trusted by thousands: Our packages have evolved based on decades of experience and landlord feedback.
Scalable support: Start with one service and upgrade as your needs change.
Peace of mind: Every package is backed by a local team of experts who understand your property, your goals, and your tenants.
For landlords who want zero hassle and maximum protection, our Elite package delivers exactly that.
This is the all-in-one solution designed for those who value time, certainty, and simplicity. With one fixed monthly fee, you get complete property management, rent protection, legal cover, damage insurance, inspections, compliance, and more—without any unexpected extras.
As legislation becomes more complex and tenant expectations rise, landlords need a service that does more than just manage – they need a partner who takes ownership. That’s what Elite offers.
Full Property Management – including tenant communication, maintenance, renewals, and legal compliance
Rent & Legal Protection – guaranteed rent paid to you every month, even if the tenant fails to pay, plus all legal costs covered
Damage Protection Insurance – covers accidental, malicious, or theft-related damage, with no excess and new-for-old cover
In-House Inspections – three detailed inspections per year, tracked for ongoing property condition
One Fixed Monthly Fee – no hidden costs, no surprises, just one clear charge for total coverage
Priority Access to CGT Experts – your dedicated Property Manager and branch team are always on hand
Time-poor landlords who want total peace of mind
Professionals and investors seeking predictable costs and risk-free returns
Landlords looking for the highest level of care and protection available in the South West market
Anyone fed up with unexpected costs or chasing rent
With Elite, your property, income, and legal interests are fully protected. You know exactly what you’re paying, and you know it’s all being handled by the region’s most trusted letting agent.
This is property management at its highest level – and it’s becoming more popular every month.
Talk to your local CGT branch today to find out how Elite can make your investment completely worry-free.
In an industry where every penny counts and regulation is tightening, landlords need more than just good management—they need protection.
That’s why CGT Lettings offers our Rent & Legal Protection “GOLD” Package — a market-leading, fully managed service that not only handles every aspect of your tenancy but guarantees your rental income the moment it’s due.
Here’s what’s included:
Guaranteed Rent – Paid to you on the due date, every month, even if the tenant fails to pay.
Zero Excess – No deductions, delays, or penalties.
Full Property Management – We liaise with tenants, manage maintenance, conduct inspections, and oversee compliance.
Legal Protection – If legal action is required (e.g. for possession), our policy covers all legal fees involved—at no cost to you.
Compliance Confidence – Especially important as the Renters’ Rights Bill approaches, with stricter rules on evictions and tenant security.
This package is built for today’s landlord, addressing rising costs, increasing legislation, and the unpredictability of rent arrears.
With our GOLD package, you protect your income, reduce your stress, and ensure your property is managed by a professional team that’s trusted throughout the South West.
When stability matters, GOLD is the answer.
Our CORE package has been carefully designed for experienced, self-managing landlords who are confident overseeing day-to-day tenancy matters but want the reassurance of a professional start and full compliance support.
If you're comfortable managing your own property but don’t want to deal with the admin, advertising, and legislative minefield, CORE is your ideal solution.
Professional landlords who prefer to manage their own tenants
Property owners who live nearby and can respond to issues directly
Investors who want to reduce costs but stay compliant
Landlords with smaller portfolios looking for support with advertising and tenant onboarding
Expert marketing across major portals (Rightmove, Zoopla, OnTheMarket)
Tenant referencing and due diligence
Preparation of legally compliant tenancy agreements
Deposit registration and compliance guidance
Setup of rent collection (if required)
Ongoing support on compliance queries
You’ll get the full strength of CGT Lettings’ infrastructure behind your tenancy setup, giving you peace of mind without giving up control.
This package is ideal in the current market, especially as regulation increases under the Renters' Rights Bill. Even if you're managing the property yourself, it’s never been more important to start the tenancy correctly—with the right paperwork, checks, and compliance in place from day one.
Talk to your local CGT branch today to find out how CORE can work for you.
With over 1,500 properties under Advanced management, it’s clear this service hits the sweet spot for landlords who want hands-off letting with high support and accountability.
The Advanced package is designed for landlords who want to protect their investment, stay legally compliant, and avoid the headaches of day-to-day tenancy issues. It’s professional, proactive, and proven to reduce risk—making it the preferred choice for our clients across Gloucestershire and the South West.
What makes Advanced so popular?
Expert, local Property Managers based in branch
Comprehensive tenant support – we handle all communication and maintenance
Dedicated in-house inspection team – conducting three property inspections a year with detailed reporting and issue tracking
Tight arrears control – with early intervention processes and experienced recovery procedures
Full legal compliance – covering tenancy agreements, renewals, deposit protection and legislative updates
Detailed financial reporting – so landlords always know how their property is performing
Landlords who want full peace of mind and minimal involvement
Investors focused on long-term asset protection
Busy professionals or portfolio landlords
Anyone who wants property condition, rental income, and tenant care handled by experienced professionals
We focus on three key metrics that underpin our management ethos:
Property Condition – safeguarded through regular inspections, proactive maintenance, and tracked reporting
Rent Arrears – minimised through robust systems and early action
Compliance – assured through our expert team and up-to-date processes
In an industry facing ever-tightening regulation, Advanced is your safe, sensible choice—providing high-touch support, landlord reassurance, and exceptional tenant service.
Speak to your local CGT branch to see why more landlords choose Advanced than any other service.
| PLATINUM | GOLD | SILVER | BRONZE | |
| Free market appraisal |  |
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| Marketing, including newspaper advertising and internet exposure | |
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| Escorted viewings and regular feedback | |
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| Eye catching ‘to let’ boards | |
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| 6 month rent guarantee to cover non payment of rent and paid within 20 days of rent due date. Legal fees included (maximum cover of £2,000 pcm) |
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| Collection of deposit and lodging with Tenancy Deposit Scheme (TDS) |
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| Organising all certification (if required) for energy performance, gas and electricity |
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| Preparing, signing and witnessing of tenancy agreement |
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| Collection of rent and monthly statements | |
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| Regular property inspections and reports - charged at £30+VAT per inspection (required twice annually) | |
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if requested at extra cost |
| Inventory checkout at end of tenancy | |
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if requested at extra cost |
| Access to CGT block policy for specialist landlords’ buildings insurance including contents cover (includes malicious damage and loss of rent for uninhabitable property) |
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| Notification to utility companies of meter readings at start and end of tenancy, to include council tax |
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only at start of tenancy - LL/TT responsible at end |
| Maintenance issues taken care of by qualified tradesmen (costs for work apply) |
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| HMRC audit as per section 23 of the Tax and Management Act * | |
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| Service of Section 21 Notice when landlord requires possession * |
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| Regular rent reviews and service of section 13 notice (rent increase) letter to tenant | |
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| Annual tax statements | |
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| Regular newsletters | |
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| Access to legal blogs, updates and legal services | |
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| Access to landlord seminars | Free | * |
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| Negotiation of deposit at end of tenancy | |
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** Subject to terms and conditions *Fees apply
At CGT Lettings, we’re here to support your property journey from every angle—including your mortgage needs. That’s why we’ve partnered with The Mortgage Branch, a Gloucestershire-based mortgage broker known for providing exceptional service and tailored advice to landlords, homeowners, and investors alike.
Whether you're looking to remortgage and boost your yield, release equity to expand your portfolio, or simply review your options, their advisors are here to help—offering impartial, expert guidance every step of the way.
Buy-to-Let Expertise: Specialist knowledge for landlords and property investors.
Remortgage Guidance: Access better rates, release capital, or reduce your monthly outgoings.
Personalised Support: A dedicated advisor will guide you from enquiry through to completion.
Local and Accountable: Based in Gloucestershire, they understand the local market and work closely with CGT.
Eco-Conscious Values: For every mortgage that completes, The Mortgage Branch plants a tree—helping offset carbon and support sustainability.
Your Property Plans Deserve Expert Support
We believe every landlord should have access to clear, confident financial guidance. That’s why our partnership with The Mortgage Branch isn’t just about offering mortgages—it’s about helping you make informed decisions that build long-term value.
At CGT Lettings, we’re committed to modernising the renting experience—making it more accessible for tenants while ensuring landlords remain fully protected. That’s why we’re proud to offer the Lettings Hub Deposit Replacement scheme as a smarter alternative to traditional deposits.
Instead of paying a large lump-sum deposit, tenants pay a smaller, non-refundable fee, making moving in more affordable. For landlords, the scheme provides enhanced cover—often exceeding the protection of a standard deposit.
Greater protection: Landlords benefit from enhanced financial cover—typically equivalent to up to 7 weeks’ rent.
Attract more tenants: Lower upfront costs make your property more appealing in a competitive rental market.
Faster lets: With less financial barrier to entry, properties let faster and void periods are reduced.
Fully managed: All claims are handled quickly and professionally by Lettings Hub, giving you peace of mind.
Lower upfront cost: Avoid tying up thousands in a deposit—ideal for those moving quickly or managing cashflow.
Move in faster: The process is simpler and quicker than paying a traditional deposit.
Increased flexibility: Keep your savings for what matters most—furnishing your home, settling in, or saving for the future.
Trusted, Transparent, and Fully Regulated
The Lettings Hub is a regulated provider with a strong reputation for delivering fair and transparent services to tenants and landlords alike. All policies are underwritten and offer full claims support where needed.