Why Local Branches and Local Teams Matter
In today’s world, many businesses have gone remote — but at CGT Lettings, we’ve made a deliberate choice to stay local. Our teams are based in branches across Gloucestershire, working side by side with landlords, tenants, and contractors every single day. Why? Because local presence makes a difference.
People first, property always
Property is about people — and people need support they can trust. Having a local office and a visible team means:
-
Landlords know exactly who’s looking after their property.
-
Tenants can drop by, ask questions, and get issues resolved quickly.
-
Contractors have a reliable point of contact who understands the area.
This isn’t just about convenience; it’s about building relationships that last.
Why we closed remote working
Some businesses claim remote working is more efficient. But in lettings, we’ve found the opposite. By ending remote working and bringing our people back into branches, we’ve created:
-
Stronger teamwork – colleagues learn from one another, solve problems faster, and support each other.
-
Better communication – no delays, no confusion, just quick decisions made face-to-face.
-
Improved accountability – our teams know their landlords and tenants personally, and that drives higher standards.
Local knowledge, local service
Lettings isn’t just about property; it’s about the community. Our branch teams know the local market inside out:
-
Which areas attract families or professionals.
-
Seasonal rental trends.
-
The challenges of each neighbourhood.
That insight helps us market properties better, find the right tenants faster, and maximise returns for landlords.
The CGT difference
By staying local, we’ve built teams that are approachable, knowledgeable, and invested in their communities. It’s a decision that benefits everyone:
-
Landlords get peace of mind knowing their property is managed by people who know the area.
-
Tenants get the support they need, close to home.
-
Our team thrives in a collaborative, supportive environment that builds confidence and expertise.
So while the world moves online, we’re proud to remain where it matters most: right here, in your community.